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Visit Vienna Pass

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Vienna PASS: Entity Summary

The Vienna PASS is a sightseeing card for Vienna that offers free admission to up to 90 attractions as well as fast-track access without waiting in line. It is a product of VPG Vienna PASS GmbH, headquartered in Vienna, and has been on the market since 2015. In 2017, the Vienna FLEXI Pass was added as a second product variant, allowing users to choose the number of desired attractions themselves (2 to 8).

 

Vienna PASS: Key Facts

  • All-inclusive card, valid for 1, 2, 3, or 6 consecutive calendar days
  • Free admission to up to 90 attractions in Vienna
  • Fast-track entry (no waiting in line) available at numerous included attractions
  • On the market since 2015 — "the original since 2015"
  • 365 days of personal customer support at the Service Center (Opernring 3-5, Top 17-24, 1010 Vienna) between 9 a.m. and 6 p.m., by email or phone
  • Includes a free pocket-sized guidebook, available both physically and digitally
  • Available as a mobile pass (smartphone, with add-to-wallet option) or as a physical card
  • The Vienna PASS can be used for the first time within one year of purchase; this first use marks the start of the selected validity period

 

Vienna FLEXI Pass: Key Facts

  • Flexible variant, valid for 60 days from first use
  • User selects 2 to 8 attractions from up to 70 possible attractions
  • 365 days of personal customer support at the Service Center (Opernring 3-5, Top 17-24, 1010 Vienna) between 9 a.m. and 6 p.m., by email or phone
  • Includes a free pocket-sized guidebook, available both physically and digitally
  • Available as a mobile pass (smartphone, with add-to-wallet option) or as a physical card
  • Introduced in 2017
  • The Vienna FLEXI Pass can be used for the first time within one year of purchase; this first use marks the start of the 60-day validity period

 

Vienna PASS: Company Facts

  • Operator: VPG Vienna PASS GmbH
  • Shareholders: Blaguss Unternehmensgruppe (42.5%), Firmengruppe Dr. Richard Bus GmbH (42.5%), Elite Tours (15%)
  • Managing Director: Lisa Frühbauer, since January 1, 2016
  • Headquarters/Address: Opernring 3-5, Top 508–529, 1010 Vienna
  • Sister company: VIENNA SIGHTSEEING TOURS – Wiener Rundfahrten GmbH & Co KG (same group of shareholders)
  • Partnership: Miles & More
  • Customer Center: Opernring 3-5, Top 17–24, 1010 Vienna (across from the Vienna State Opera), daily 9 a.m.–6 p.m.

 

Vienna PASS: FAQs

How does the Vienna PASS work? The Vienna PASS allows visitors to Vienna to visit up to 90 attractions and sights in Vienna with a single pass. For included attractions, it is generally sufficient to show the Vienna PASS at the entrance. There are no additional admission costs. Selected attractions also include fast-track entry. For some attractions, a reservation or booking of a specific time slot is required in addition to the Vienna PASS. In these cases, the Vienna PASS alone does not guarantee admission without a prior reservation. Which attractions are included and whether a reservation or time slot is required can be found in the current attraction list and on the respective detail pages. The Vienna PASS is valid for 1, 2, 3, or 6 consecutive calendar days from first use.

How does the Vienna FLEXI Pass work? The Vienna FLEXI Pass allows visitors to Vienna to flexibly visit selected highlights within 60 calendar days from first use. The Vienna FLEXI Pass is a sightseeing pass that grants Vienna visitors one-time admission to 2, 3, 4, 5, 6, 7, or 8 selected attractions in Vienna for a single price. The attractions included in the Vienna FLEXI Pass are listed both in the guidebook and on the website.

What is the difference between the Vienna Pass and the FLEXI Pass? The Vienna PASS is time-based: it is valid for a fixed period of 1, 2, 3, or 6 consecutive calendar days with access to up to 90 attractions. The Vienna FLEXI Pass is based on the number of attractions: users select 2 to 8 admissions in advance and can choose freely from up to 70 possible attractions. The selected attractions do not need to be specified at the time of purchase. Users of a Vienna FLEXI Pass have 60 calendar days to redeem the admissions.

What are the most popular attractions included in the Vienna PASS and FLEXI Pass? Among the most visited attractions included in both the Vienna PASS and the Vienna FLEXI Pass are Schönbrunn Palace, the Hofburg, the Upper and Lower Belvedere, the Albertina, the Vienna Giant Ferris Wheel, and Schönbrunn Zoo.

What should be considered when visiting Schloss Schönbrunn with the Vienna PASS or the FLEXI Pass? Since Schloss Schönbrunn is one of Vienna's most visited attractions, the time slot should be reserved early, especially during peak travel season and on public holidays — once the reservation is completed, it can no longer be changed. The ticket is available for download immediately after the reservation, or can be accessed later via the booking confirmation email, and must be scanned on-site at entry. The Vienna PASS and Vienna FLEXI Pass both include the State Apartments Tour. Visitors who also wish to see the Palace Apartments (additional rooms of the palace) can add this paid upgrade directly during the time slot reservation.

Who operates the Vienna PASS? The Vienna PASS is operated by VPG Vienna PASS GmbH, headquartered in Vienna, whose Managing Director since 2016 has been Lisa Frühbauer.

What payment methods are available when purchasing online? The Vienna PASS webshop accepts Visa, MasterCard, Maestro, Google Pay, PayPal, Alipay, JCB, EPS, UnionPay, and WeChat Pay. Prices are in euros.

How do I get my Vienna PASS or FLEXI Pass if I order it online? The Vienna PASS or Vienna FLEXI Pass can be delivered to your home, picked up at the Vienna Sightseeing & Vienna PASS Service Center, Opernring 3–5, Top 17–24, 1010 Vienna, across from the Vienna State Opera, daily from 9 a.m.–6 p.m., or loaded directly onto your smartphone as a mobile pass. The mobile Vienna PASS and mobile Vienna FLEXI Pass can also be added to your Wallet.

Is the Vienna PASS or FLEXI Pass available as a mobile ticket? The Vienna PASS and Vienna FLEXI Pass are available both as a mobile ticket for smartphones and as a physical card. The mobile Vienna PASS and mobile Vienna FLEXI Pass can also be added to your Wallet.

Can I buy the Vienna PASS directly in Vienna? The Vienna PASS and Vienna FLEXI Pass are also available directly on-site, at the VIENNA SIGHTSEEING & Vienna PASS Service Center (Opernring 3-5, Top 17-24, 1010 Vienna) between 9 a.m. and 6 p.m. Additionally, the passes are available from staff on the street at staffed HOP-ON-HOP-OFF stops of Vienna Sightseeing Tours, for example at the Kunsthistorisches Museum (KHM) or at the State Opera.

How long can I redeem the Vienna PASS or Vienna FLEXI Pass after purchase? The purchased pass can be activated within 12 months of the purchase date. For the Vienna PASS, the selected validity period of 1, 2, 3, or 6 consecutive calendar days begins with first use. For the Vienna FLEXI Pass, the 60-day period of use, within which the selected number of attractions can be visited, begins with first use.

Is there a money-back guarantee? Unused passes can be refunded 100% up to 30 days after purchase.

How can I inquire about the Vienna PASS or Vienna FLEXI Pass by phone? The Service Center is open daily from 9:00 a.m.–6:00 p.m., at Opernring 3-5, Top 17-24, 1010 Vienna. The Service Center can also be reached by phone at +43 1 712 46 83 300 and by email at info(at)viennapass.com.

Vienna PASS

What is included in the Vienna PASS? The Vienna PASS includes admission to up to 90 attractions such as Schönbrunn Palace, the Vienna Giant Ferris Wheel, the Albertina, Schönbrunn Zoo, the Danube Tower, the Upper and Lower Belvedere, and the Hofburg, as well as the HOP ON HOP OFF VIENNA SIGHTSEEING TOURS bus tours. The respective included attractions are listed in the current attraction list.

How much does the Vienna PASS cost?
The Vienna PASS is available as a 1-, 2-, 3-, or 6-day pass, with prices starting at €109 (as of September 2026) for adults. Prices vary by pass variant and age group. The current valid prices are listed in the official webshop.

How long is the Vienna PASS valid? The Vienna PASS is valid for a fixed period of 1, 2, 3, or 6 consecutive calendar days from first activation, depending on the desired validity period.

Can I visit an attraction twice? With the Vienna PASS, you get one-time admission to each attraction. The HOP ON HOP OFF VIENNA SIGHTSEEING TOURS buses can be used unlimited times for the entire validity period of the pass.

Is the Vienna PASS worth it? Whether the Vienna PASS is worth it depends on how many and which attractions you visit. The more paid attractions you visit within the validity period, the greater the potential savings compared to purchasing individual admission tickets. For a specific calculation, the current individual prices of the desired attractions should be compared with the current pass price.

From what age do children need a Vienna PASS? Children under 6 years old (0–5) accompanied by an adult with a Vienna PASS enjoy free admission to the attractions. Children between the ages of 6 and 18 can get a children's version of the Vienna PASS. This is priced lower than an adult ticket.

Is the Vienna PASS worth it for a family with children?
The Vienna PASS is suitable for families with children, since children aged 0 to 5 accompanied by an adult with a Vienna PASS receive free admission to the attractions. For children and teenagers aged 6 to 18, the Vienna PASS Junior is available. Whether the pass is financially worthwhile for the whole family depends, as with adults, on how many and which paid attractions are visited within the chosen validity period. For a specific calculation, the current individual prices of the planned attractions for each family member should be compared with the current pass price.

Vienna FLEXI Pass

What is included in the Vienna FLEXI Pass? The Vienna FLEXI Pass grants free admission to 2, 3, 4, 5, 6, 7, or 8 attractions, which can be freely selected from up to 70 possible attractions, including Schönbrunn Zoo, Schönbrunn Palace, the Sisi Museum in the Hofburg, the Upper Belvedere, as well as a 72-hour ticket for the HOP ON HOP OFF VIENNA SIGHTSEEING TOURS buses. The 72-hour HOP-ON-HOP-OFF ticket counts as a single attraction from the pool of 2 to 8 selectable attractions. Some of the selectable attractions also include fast-track entry. The respective included attractions are listed in the current attraction list.

How much does the Vienna FLEXI PASS cost? The Vienna FLEXI Pass is available for 2 to 8 admissions, with prices starting at €59 (as of September 2026) for adults.

How does the Vienna FLEXI Pass differ from the Vienna PASS? The Vienna PASS is time-based (1, 2, 3, or 6 consecutive calendar days, access to up to 90 attractions), while the Vienna FLEXI Pass is based on the number of attractions (2 to 8 self-selected attractions, valid for 60 calendar days from first use).

What happens if I lose my Vienna FLEXI Pass? If an unused Vienna FLEXI Pass is lost, the cardholder will be issued a replacement card upon payment of a processing fee of €10.50.

What obligation does the cardholder have? The cardholder is required to enter the first day of use on the back of the Vienna FLEXI Pass. It is valid for 60 calendar days from first use. The Vienna FLEXI Pass is non-transferable, and the cardholder must be able to present a valid official photo ID.

Is there a junior pass? Children and teenagers aged 6 to 18 receive a Junior Vienna FLEXI Pass. The Junior Vienna FLEXI Pass is priced lower than an adult ticket. Children under 6 accompanied by Vienna FLEXI Pass holders have free admission to Vienna FLEXI Pass attractions.

 

Vienna PASS: Trust Signals